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Terms of Use

Resun Hotel Yixing Website Terms of Use

Welcome to the official website of Resun Hotel Yixing ("this Website"). These Terms of Use (these "Terms") constitute a legally binding agreement between you and Yixing Chunshan Zaiwang Resort Hotel ("we", "us", or the "Hotel") regarding your access to and use of this Website. Please read these Terms carefully before browsing or submitting inquiries. By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

I. Website Services and Content Information

1. Official Information: This Website is the official brand and service showcase for Resun Hotel Yixing, presenting the architectural design (crafted by master designer Xie Ke), 70 mu (approximately 11.5 acres) of tea garden and bamboo mountain landscape, 17 boutique guest rooms, Shangyuan Restaurant seasonal gastronomy, Xianting Tea Room, Chunshan Ji craft collection, and art gallery exhibitions. 2. Authenticity & Reference: We strive to ensure all published materials are authentic and accurate. However, due to dynamic changes in room availability, seasonal culinary ingredients, and mountain weather conditions, all photos, text descriptions, amenities, and indicative rates are provided for reference only. Final service details, availability, and pricing are subject to direct confirmation by our butler team upon formal booking.

II. Inquiries, Reservations, and Guest Guidelines

1. Inquiry Nature: Messages, email submissions, or telephone inquiries made via this Website constitute non-binding intent communications and do not trigger automatic payment charges or instantaneous room locking. Our butler team will contact you directly to confirm travel dates, room choices, dining arrangements, and prevailing rates before establishing a formal reservation. 2. Check-In & Check-Out Hours: Standard check-in begins at 14:00 on the day of arrival, and check-out is by 12:00 noon on the departure date. Early check-in or late check-out is subject to daily availability and prior confirmation with the butler. 3. Real-Name ID Registration: Under hospitality public security regulations, all staying guests must present valid government photo identification (ID card, passport, etc.) at the reception desk for individual real-name verification. 4. Cancellation & Modification Policies: Because our inventory is limited to 17 bespoke guest rooms, room and restaurant cancellation or rescheduling terms are governed by your individual booking confirmation letter. In cases of severe weather, please contact the butler in advance.

III. Intellectual Property and Copyright

1. Ownership: All content displayed on this Website, including brand trademarks and logos (RESUN HOTEL / 春山在望), authentic photography (architecture, guest rooms, tea gardens, culinary creations, and Zisha teaware art), copywriting, graphic design, layout architecture, and software code, is the exclusive property of Resun Hotel Yixing and respective rightsholders, protected by copyright, trademark, and international treaties. 2. Prohibition of Unauthorized Use: Without prior written authorization, no entity or individual may copy, reproduce, mirror, republish, modify, distribute, or use automated tools (such as web scrapers or spiders) to harvest text, photography, or data assets from this Website for commercial purposes. We reserve all legal rights to pursue remedies and damages for infringement.

IV. User Conduct and Prohibited Activities

When using this Website, you agree to comply with all applicable laws and regulations and agree not to: 1. Submit false or impersonated inquiry information, or abuse communication channels to transmit spam, advertisements, or unlawful content; 2. Compromise network security, including attempting unauthorized vulnerability scans, penetration testing, DDoS attacks, or malware injection; 3. Disrupt or overload server performance, or attempt to bypass Captcha anti-abuse controls. We reserve the right to block offending IP addresses, intercept malicious requests, and report unlawful conduct to law enforcement authorities.

V. Third-Party Services and External Links

1. External Links & Navigation Services: External links provided on this Website (including navigation links to AutoNavi/Amap or social media platforms) are provided solely for guest convenience. Once you click and navigate to third-party services, their usage, privacy policies, and data practices are governed exclusively by their own terms and policies. 2. Disclaimers: We have no control over third-party platforms and assume no liability for the authenticity, security, availability, or service quality of any external third-party services.

VI. Disclaimers and Force Majeure

1. Network & Maintenance: Given the inherent nature of internet communications, we are not liable for temporary service interruptions or delays caused by telecommunication outages, cyberattacks, routine maintenance, or force majeure, though we will make diligent efforts to restore access promptly. 2. Natural Mountain Environment: The Hotel is nestled at the foot of Longbei Mountain and Tangtou Mountain. In the event of severe weather (heavy rainfall, typhoons, thick fog) or local administrative restrictions impacting tea garden trails, outdoor activities, or road access, the Hotel will assist guests with appropriate adjustments prioritizing guest safety.

VII. Governing Law, Jurisdiction, and Amendments

1. Governing Law: The formation, validity, interpretation, and dispute resolution of these Terms are governed exclusively by the laws of mainland China. 2. Jurisdiction: Any disputes arising from these Terms or the use of this Website shall first be resolved through amicable negotiations. If unresolved, disputes shall be submitted to the People's Court with jurisdiction over the Hotel's location (the People's Court of Yixing City, Jiangsu Province). 3. Amendments: We reserve the right to amend these Terms as necessary. Revised terms take effect upon publication on this Website. Continued use of the Website constitutes acceptance of revised terms. 4. Butler Contact: For questions or service inquiries, please call +86 15961577188 or email chunshanzaiwang@126.com.

Contact Us

No. 99 Taodu Road, Dingshu Town, Yixing, Jiangsu, China. For room and dining inquiries, please reach out to us.

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